Santa Monica Network Support Services

Secure, optimize, and scale your company with trusted network support in Los Angeles tailored for fast-growing SMBs like yours.

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Advanced Network Support in Los Angeles for SMBs

Optimize your IT strategy with network support in Los Angeles that reduces risk, improves uptime, and scales with you.

Why choose FTI Services for network support?

Resolve 94% of issues immediately thanks to our certified engineers delivering expert fixes without delay.
Rely on a 1-hour remote response during business hours so downtime never stalls your operations.
Lower phishing risk by 66% using training programs and real-world simulations tailored to your staff.
Stay covered with 24/7/365 support so IT problems don’t impede your growth.
Trust a 98% satisfaction rate earned from SMBs that count on us to stabilize and secure their networks.

Request a Quote for our Network Support in Santa Monica

Our Partners

About FTI Services

FTI Services supports network health with services like site certification, data center builds, and cable layout documentation.

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Hear From Clients Who Use Our Network Support in Santa Monica

Our company has used FTI Services for many years. They have provided high-quality, knowledgeable and timely support for all of our IT needs. The team at FTI have all been great to work with, and I feel our company is in good hands. I'd highly recommend them to anyone looking for help at any level with their IT needs.

We’ve been working with FTI for several years, and they have consistently provided outstanding IT support and service. Whether it’s troubleshooting issues, managing our network, or guiding us through upgrades, their team is knowledgeable and responsive. They have become a trusted partner to our business and we couldn’t be happier with the level of support we receive.

I've partnered with FTI Services for several years across multiple businesses, and I can confidently say their team is outstanding. Their customer service is top-tier — always responsive, helpful, and proactive. What sets FTI apart is how they work in true partnership with us, consistently keeping our best interests in mind as they help build and scale our IT infrastructure. Their reliability and expertise have made a meaningful difference in how we operate. Highly recommend FTI to any business looking for a trustworthy, strategic IT partner.

Great company and even better people. Always available to help solve problems or figure out solutions for our technical and IT issues. Recently helped us with NIST 800-171. If you are looking to outsource some IT work or look for more in-depth solutions FTI is the provider. Also enjoy that they are local and willing to come in and meet in person whenever we need it.

Exceptional service and support - We've had the pleasure of working with FTI for years now, and I can confidently say they’ve exceeded all expectations. From the very beginning, their team demonstrated professionalism, deep technical expertise, and a true commitment to customer satisfaction.
Whether it was troubleshooting complex issues, improving our network security, or helping with day-to-day IT support, FTI was always responsive, efficient, and proactive. Their solutions are both smart and scalable, and they’ve helped streamline our operations significantly.
It’s rare to find a team that combines technical skill with such great communication and follow-through. I highly recommend FTI to any business looking for reliable and forward-thinking IT support.

"Our company has used FTI Services for many years. They have provided high-quality, knowledgeable and timely support for all of our IT needs. The team at FTI have all been great to work with, and I feel our company is in good hands. I'd highly recommend them to anyone looking for help at any level with their IT needs.”

“FTI has helped us with some critical IT infrastructure improvements including fixing our domain and implementing Exchange. While we do not have an ongoing support agreement with them they have continued to be very responsive whenever we need some as-needed support (billed as time and materials). I am planning on involving them more and getting an ongoing support agreement as they have instilled nothing but confidence with the work they've done so far.”

“We've been using FTI as our outsourced IT vendor for our 250,000sf automated food processing business for nearly 5 years and they've been top-notch from Day 1. Responsive, proactive, skilled, resourceful, transparent, and reasonably priced. They provide on-call support by phone (including remote-ins to troubleshoot) and site visits as needed. All their team members are knowledgeable, courteous, and efficient. We're glad to support a local business and can't imagine going with any other.”

"We’ve been working with FTI for several years, and they have consistently provided outstanding IT support and service. Whether it’s troubleshooting issues, managing our network, or guiding us through upgrades, their team is knowledgeable and responsive. They have become a trusted partner to our business and we couldn’t be happier with the level of support we receive..”

“We've been working with FTI since 2017. The team is knowledgeable, friendly and has helped us both with projects and emergencies. What I appreciate the most is their ability to listen and collaborate to meet our needs. Thanks to the entire FTI team!.”

“The best cabling in the area by far!Go anywhere else,your wasting your money.Such nice people too!The good feeling deal.”

Certifications of Excellence for our IT Services

FTI Services

Network Support Services in Santa Monica

730 Arizona Ave Suite 200 – #5784, Santa Monica, CA 90401

Our Numbers

What Sets Our Network Support in Santa Monica Apart From Others

94%

First-call resolution rate shows we solve issues right the first time.

4 Hours

On-site response time ensures fast fixes for urgent network needs.

7,500

End users supported with reliable network solutions across industries.

Fast, Local Network Support for Santa Monica Businesses

Network Design

Fiber & High-Speed Cabling

Power Backup Systems

Server Virtualization

Managed Security Services

Network Design

Fiber & High-Speed Cabling

Power Backup Systems

Server Virtualization

Managed Security Services

Extends Your Infrastructure Lifespan With a Top Network Support Company in Santa Monica

Rapid Regional Response with Hands-on Engineers Nearby

Wireless works best when the right planning and accurate measurements are made. We run site surveys, we tune channels, and make sure your wireless network is as strong as it can be.

We integrate secure access controls that help staff connect fast and guests remain isolated from core systems.

Experience signal reliability across offices and clear policies that reduce user friction.

Ongoing monitoring services catch degrading performance before users notice.

Resiliency Planning that Reduces Outages and Speeds Recovery

Designing for resilience prevents reactive firefights. We build redundancy into the network core and edge.

We run failure scenarios and tune recovery times around your RTO targets. Industry research shows outages are widespread, with 96% of decision makers experiencing at least one in three years.

Downtime carries steep costs. You receive continuity planning, tested runbooks, and clear steps to restore service so your operations recover faster and with less revenue impact.

Power Systems and Procedures that Prevent Unplanned Stops

A network needs clean power. We design and integrate UPS and generator setups sized to your load.

We schedule preventive tests and document load priorities so critical systems remain online during outages.

Access network security that reduces unplanned shutdowns and protects transactional systems such as point of sale and call platforms.

Our service packages include maintenance logs and clear recovery sequences, so our on-site team acts with precision during a power outage.

FAQ

Frequently Asked Questions About Our Network Support Services

What service level and local response do you offer?

We provide clear service levels: one-hour remote response and four-hour on-site during business hours, backed by a 24/7 helpdesk.

Local engineers handle cabling and site work directly. That local presence shortens coordination time and reduces delays during site work.

Remote response: one hour during business hours.
On-site response: four hours with local engineers.
24/7 helpdesk and escalation pathways under NetCARE.

Can you design and install backup power solutions for our local sites?

Yes. We design and integrate UPS and generator solutions sized to your critical load and integrate them with network hardware.

Our service includes preventive testing, load documentation, and scheduled maintenance. We document test results and hand over simple maintenance steps to your team.

UPS and generator integration and sizing.
Preventive testing and scheduled maintenance.
Priority load documentation and recovery sequences.

Do you provide server virtualization and consolidation services?

Yes. We deploy VMware and Hyper-V virtualization to consolidate hardware and improve recovery.

Projects include capacity planning, migration testing, host configuration, and post-deployment tuning to ensure steady performance.

We tune hosts and resource allocation after migration to prevent performance drift over time.

Capacity planning and migration testing before cutover.
VM inventory, monitoring, and backup scheduling.
Runbooks and dashboards to simplify management and recovery.

How do your managed security services work for local businesses?

Our managed security includes recurring vulnerability scans, simulated phishing, and tailored awareness training.

We implement MFA, NGAV, and web filtering and provide prioritized remediation steps and regular progress reports. We track remediation progress and report measurable risk reduction after each cycle.

Recurring vulnerability scans with prioritized reports.
Simulated phishing and targeted user training.
Security product rollouts and measurable remediation plans.

Will you handle wireless site surveys and Wi-Fi optimization for business offices?

Yes. We perform wireless site surveys, produce coverage heat maps, and recommend access point placement.

We tune channels, set secure SSIDs, and isolate guest networks so core systems remain protected and staff stay connected. We provide follow-up checks to ensure wireless performance stays consistent as needs change.

Detailed heat maps and placement recommendations.
Channel tuning and secure SSID configurations.
Ongoing monitoring and periodic reviews to maintain performance.

Case Studies

FTI Services Restores Coastal Accounting’s IT After a Ransomware Attack

Coastal Accounting was hit by ransomware that encrypted critical data and disrupted operations firm-wide. FTI Services stopped the attack, removed the malware, and restored 100% of data from secure offsite backups within 72 hours.

FTI Services Cuts Downtime by 40% for Bloom & Grow Garden Supply

Bloom & Grow faced frequent outages, rising security risks, and mounting IT costs. FTI Services replaced break-fix support with proactive managed services by adding 24/7 monitoring, stronger security controls, and reliable backups. Within 3 months, downtime dropped by 40%, and costs fell by 15%.

FTI Services Guides Precision Dynamics to CMMC Level 2 Compliance

Precision Dynamics needed CMMC Level 2 certification to keep Department of Defense contracts. FTI Services ran a full readiness program, fixing gaps in network segmentation, access controls, encryption, and monitoring while preparing complete audit documentation.

Improve Your Team Efficiency With Network Support in Santa Monica

Increase productivity with tailored IT solutions and continuous system oversight.