VoIP and Unified Communications Services

Simplify your communications and empower your team with FTI Services’ secure, scalable VoIP and Unified Communications solutions-backed by local expertise and responsive support.

Why choose FTI Services for VoIP and Unified Communications Services?

Outdated phone systems limit growth. Upgrade to VoIP for seamless scalability and proven 24/7 uptime.

Poor call quality disrupts business. Switch to our unified platform for crystal-clear, reliable communication.

Remote teams struggle to connect. Empower staff with secure, integrated messaging and video solutions.

Security concerns risk your data. Safeguard conversations with advanced encryption and expert monitoring.

Complex transitions slow productivity. Enjoy hassle-free onboarding and ongoing local support from certified experts.

Request a Quote for our VoIP and Unified Communications Services

Our Clients

What Clients Say About FTI's Communication Solutions

Our company has used FTI Services for many years. They have provided high-quality, knowledgeable and timely support for all of our IT needs. The team at FTI have all been great to work with, and I feel our company is in good hands. I’d highly recommend them to anyone looking for help at any level with their IT needs.

Gina Chambers
Seek Thermal

We’ve been working with FTI for several years, and they have consistently provided outstanding IT support and service. Whether it’s troubleshooting issues, managing our network, or guiding us through upgrades, their team is knowledgeable and responsive. They have become a trusted partner to our business and we couldn’t be happier with the level of support we receive.

Yvette Betancourt
Access TLC Healthcare

I’ve partnered with FTI Services for several years across multiple businesses, and I can confidently say their team is outstanding. Their customer service is top-tier — always responsive, helpful, and proactive. What sets FTI apart is how they work in true partnership with us, consistently keeping our best interests in mind as they help build and scale our IT infrastructure. Their reliability and expertise have made a meaningful difference in how we operate. Highly recommend FTI to any business looking for a trustworthy, strategic IT partner.

Doug Otten
Sam Hill and Sons

Great company and even better people. Always available to help solve problems or figure out solutions for our technical and IT issues. Recently helped us with NIST 800-171. If you are looking to outsource some IT work or look for more in-depth solutions FTI is the provider. Also enjoy that they are local and willing to come in and meet in person whenever we need it.

Kalei Konrad
International Precision

Exceptional service and support – We’ve had the pleasure of working with FTI for years now, and I can confidently say they’ve exceeded all expectations. From the very beginning, their team demonstrated professionalism, deep technical expertise, and a true commitment to customer satisfaction.

Whether it was troubleshooting complex issues, improving our network security, or helping with day-to-day IT support, FTI was always responsive, efficient, and proactive. Their solutions are both smart and scalable, and they’ve helped streamline our operations significantly.

It’s rare to find a team that combines technical skill with such great communication and follow-through. I highly recommend FTI to any business looking for reliable and forward-thinking IT support.

Jessica Hammer
Ferguson Case Orr Paterson

“Our company has used FTI Services for many years. They have provided high-quality, knowledgeable and timely support for all of our IT needs. The team at FTI have all been great to work with, and I feel our company is in good hands. I’d highly recommend them to anyone looking for help at any level with their IT needs.”

Gina Chambers
Google Review

“FTI has helped us with some critical IT infrastructure improvements including fixing our domain and implementing Exchange. While we do not have an ongoing support agreement with them they have continued to be very responsive whenever we need some as-needed support (billed as time and materials). I am planning on involving them more and getting an ongoing support agreement as they have instilled nothing but confidence with the work they’ve done so far.”

Matthew Kaney
Google Review

“We’ve been using FTI as our outsourced IT vendor for our 250,000sf automated food processing business for nearly 5 years and they’ve been top-notch from Day 1. Responsive, proactive, skilled, resourceful, transparent, and reasonably priced. They provide on-call support by phone (including remote-ins to troubleshoot) and site visits as needed. All their team members are knowledgeable, courteous, and efficient. We’re glad to support a local business and can’t imagine going with any other.”

Matthew Kaney
Google Review

“We’ve been working with FTI for several years, and they have consistently provided outstanding IT support and service. Whether it’s troubleshooting issues, managing our network, or guiding us through upgrades, their team is knowledgeable and responsive. They have become a trusted partner to our business and we couldn’t be happier with the level of support we receive..”

Yvette Betancourt
Google Review

“We’ve been working with FTI since 2017. The team is knowledgeable, friendly and has helped us both with projects and emergencies. What I appreciate the most is their ability to listen and collaborate to meet our needs. Thanks to the entire FTI team!.”

Yvette Betancourt
Google Review

“The best cabling in the area by far!Go anywhere else,your wasting your money.Such nice people too!The good feeling deal.”

Yvette Betancourt
Google Review

Our Awards

Comprehensive VoIP and Unified Communications Solutions

End-to-end implementation, security, and support

FTI Services delivers VoIP phone systems that are feature-rich, scalable, and cloud-based-ideal for businesses seeking flexibility and consistent uptime. You benefit from crystal-clear audio, advanced call routing, voicemail-to-email, and seamless integration with mobile devices. Every deployment is tailored to your needs, ensuring easy expansion, cost efficiency, and simplified management, all supported by a local expert team for rapid resolution and ongoing optimization.

Unified Communications brings together voice, video, messaging, and conferencing into one intuitive platform. You experience streamlined collaboration, presence indicators, file sharing, and robust call management tools-empowering teams to connect and work efficiently from any location. FTI Services customizes solutions to fit your workflows, driving productivity and team satisfaction.

Integrated collaboration tools enable real-time teamwork with secure chat, video meetings, and screen sharing. FTI’s solutions are designed for easy use and rapid adoption, ensuring your staff can communicate instantly, share documents, and organize projects efficiently-whether in the office or working remotely.

With managed network and security services, your VoIP and Unified Communications platform is protected around the clock. FTI Services conducts vulnerability scans, implements advanced encryption, and delivers ongoing monitoring to minimize downtime and prevent breaches-ensuring your business communications remain secure and compliant.

FTI’s hands-on onboarding and training ensure a smooth rollout for your entire team. You receive comprehensive guidance, user documentation, and direct support during go-live, eliminating confusion and reducing disruption. Ongoing training keeps your staff up-to-date with new features and best practices.

Responsive local support means you’re never left waiting when issues arise. FTI Services offers 24/7 helpdesk access, proactive system monitoring, and fast on-site assistance. You benefit from experts who understand your environment, deliver quick resolutions, and keep your communications running without interruption.

Our Partners

See the Measurable Impact of Advanced Communications

98%

Client satisfaction rate

15 Years

Years delivering IT solutions

24/7

Support coverage

VoIP and Unified Communications Services

Streamline Communication with One Unified Platform

Transform business communication with advanced VoIP and Unified Communications from FTI Services. Enjoy a seamless, cloud-based platform that integrates voice, video, messaging, and collaboration tools-accessible from anywhere. Locally based experts design, deploy, and manage your solution for optimal reliability, security, and user experience. Experience reduced costs, increased flexibility, and responsive support that adapts as your business evolves.

VoIP and Unified Communications Services

Enhance Productivity, Security, and Business Continuity

  • Boost productivity with instant connectivity across devices and locations.
  • Ensure business continuity with cloud-based redundancy and disaster recovery.
  • Protect sensitive data through robust encryption and proactive security monitoring.
  • Customize features, call flows, and integrations for your industry needs.
  • Rely on rapid, local support for onboarding, upgrades, and troubleshooting.

Request a Unified Communications Consultation Today

Experience secure, reliable, and scalable communications tailored for your business.

Request More Information
VoIP and Unified Communications Services

Enjoy a Hassle-Free Transition and Ongoing Local Support

Confidently transition to VoIP and Unified Communications with minimal disruption. FTI Services provides hands-on project management, user training, and proactive monitoring so your team can focus on business, not technology headaches. Benefit from tailored support, ongoing optimization, and transparent pricing-all from a single, responsive local provider committed to your long-term success.

How Seamless Unified Communications Improved Client Collaboration

FTI Services Guides Precision Dynamics to CMMC Level 2 Compliance

FTI Services Guides Precision Dynamics to CMMC Level 2 Compliance

Precision Dynamics needed CMMC Level 2 certification to keep Department of Defense contracts. FTI Services ran a full readiness program, fixing gaps in network segmentation, access controls, encryption, and monitoring while preparing complete audit documentation.
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FTI Services Cuts Downtime by 40% for Bloom & Grow Garden Supply

FTI Services Cuts Downtime by 40% for Bloom & Grow Garden Supply

Bloom & Grow faced frequent outages, rising security risks, and mounting IT costs. FTI Services replaced break-fix support with proactive managed services by adding 24/7 monitoring, stronger security controls, and reliable backups. Within 3 months, downtime dropped by 40%, and costs fell by 15%.
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FTI Services Restores Coastal Accounting’s IT After a Ransomware Attack

FTI Services Restores Coastal Accounting’s IT After a Ransomware Attack

Coastal Accounting was hit by ransomware that encrypted critical data and disrupted operations firm-wide. FTI Services stopped the attack, removed the malware, and restored 100% of data from secure offsite backups within 72 hours.
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Answers to Your Top VoIP and Unified Communications Questions

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