Managed Desktop/Virtual Desktop Infrastructure (VDI)

Transform painful desktop management with fully managed, secure, and scalable virtual desktop infrastructure-supported locally by trusted experts so you can focus on business, not IT hassles.

Why choose FTI Services for Managed Desktop/Virtual Desktop Infrastructure (VDI)?

Onboarding headaches are eliminated with proven, locally-based VDI migrations-98% of users report a seamless transition within weeks.

Security threats are reduced by centralized management-routine patching and vulnerability scans safeguard your data 24/7.

Downtime is minimized through proactive monitoring and rapid response-most issues resolved within the same business day.

Scalability concerns are addressed with flexible desktop provisioning-add or remove users as your business evolves.

IT costs are controlled with flat monthly rates and no surprise charges-budget confidently while improving reliability.

Request a Quote for our Managed Desktop/Virtual Desktop Infrastructure (VDI)

Our Clients

What Clients Say About Our Managed VDI Services

Our company has used FTI Services for many years. They have provided high-quality, knowledgeable and timely support for all of our IT needs. The team at FTI have all been great to work with, and I feel our company is in good hands. I’d highly recommend them to anyone looking for help at any level with their IT needs.

Gina Chambers
Seek Thermal

We’ve been working with FTI for several years, and they have consistently provided outstanding IT support and service. Whether it’s troubleshooting issues, managing our network, or guiding us through upgrades, their team is knowledgeable and responsive. They have become a trusted partner to our business and we couldn’t be happier with the level of support we receive.

Yvette Betancourt
Access TLC Healthcare

I’ve partnered with FTI Services for several years across multiple businesses, and I can confidently say their team is outstanding. Their customer service is top-tier — always responsive, helpful, and proactive. What sets FTI apart is how they work in true partnership with us, consistently keeping our best interests in mind as they help build and scale our IT infrastructure. Their reliability and expertise have made a meaningful difference in how we operate. Highly recommend FTI to any business looking for a trustworthy, strategic IT partner.

Doug Otten
Sam Hill and Sons

Great company and even better people. Always available to help solve problems or figure out solutions for our technical and IT issues. Recently helped us with NIST 800-171. If you are looking to outsource some IT work or look for more in-depth solutions FTI is the provider. Also enjoy that they are local and willing to come in and meet in person whenever we need it.

Kalei Konrad
International Precision

Exceptional service and support – We’ve had the pleasure of working with FTI for years now, and I can confidently say they’ve exceeded all expectations. From the very beginning, their team demonstrated professionalism, deep technical expertise, and a true commitment to customer satisfaction.

Whether it was troubleshooting complex issues, improving our network security, or helping with day-to-day IT support, FTI was always responsive, efficient, and proactive. Their solutions are both smart and scalable, and they’ve helped streamline our operations significantly.

It’s rare to find a team that combines technical skill with such great communication and follow-through. I highly recommend FTI to any business looking for reliable and forward-thinking IT support.

Jessica Hammer
Ferguson Case Orr Paterson

“Our company has used FTI Services for many years. They have provided high-quality, knowledgeable and timely support for all of our IT needs. The team at FTI have all been great to work with, and I feel our company is in good hands. I’d highly recommend them to anyone looking for help at any level with their IT needs.”

Gina Chambers
Google Review

“FTI has helped us with some critical IT infrastructure improvements including fixing our domain and implementing Exchange. While we do not have an ongoing support agreement with them they have continued to be very responsive whenever we need some as-needed support (billed as time and materials). I am planning on involving them more and getting an ongoing support agreement as they have instilled nothing but confidence with the work they’ve done so far.”

Matthew Kaney
Google Review

“We’ve been using FTI as our outsourced IT vendor for our 250,000sf automated food processing business for nearly 5 years and they’ve been top-notch from Day 1. Responsive, proactive, skilled, resourceful, transparent, and reasonably priced. They provide on-call support by phone (including remote-ins to troubleshoot) and site visits as needed. All their team members are knowledgeable, courteous, and efficient. We’re glad to support a local business and can’t imagine going with any other.”

Matthew Kaney
Google Review

“We’ve been working with FTI for several years, and they have consistently provided outstanding IT support and service. Whether it’s troubleshooting issues, managing our network, or guiding us through upgrades, their team is knowledgeable and responsive. They have become a trusted partner to our business and we couldn’t be happier with the level of support we receive..”

Yvette Betancourt
Google Review

“We’ve been working with FTI since 2017. The team is knowledgeable, friendly and has helped us both with projects and emergencies. What I appreciate the most is their ability to listen and collaborate to meet our needs. Thanks to the entire FTI team!.”

Yvette Betancourt
Google Review

“The best cabling in the area by far!Go anywhere else,your wasting your money.Such nice people too!The good feeling deal.”

Yvette Betancourt
Google Review

Our Awards

Explore the Benefits of Managed Desktop & VDI Solutions

Seamless technology transitions and ongoing management

FTI Services delivers full-scale VDI deployment and management tailored to your business. The team handles initial assessments, seamless migration, and ongoing optimization, ensuring your desktops remain fast, secure, and accessible. You benefit from reduced hardware costs, consistent user experiences, and expert guidance during every step-from planning through ongoing support. This approach keeps your systems agile, reliable, and easy to manage as your business evolves.

Benefit from continuous monitoring and proactive maintenance of your virtual desktops. FTI Services ensures your systems are always up-to-date with the latest patches, security updates, and performance enhancements. Issues are detected and resolved rapidly, minimizing downtime and keeping your operations running smoothly at all times.

Protect your organization with advanced security measures built into every managed desktop and VDI solution. FTI Services provides centralized access controls, regular vulnerability scans, and automated patching. Your sensitive data stays safe, and compliance requirements are easier to meet with ongoing expert management.

Gain local, responsive support with FTI’s entirely in-house team-no outsourcing. When you need help, you get quick, knowledgeable assistance from experts who understand your unique environment. This ensures rapid issue resolution, less frustration, and a true partnership focused on your business success.

Scale your virtual desktops effortlessly as your team grows or changes. FTI’s managed VDI solutions allow you to add or remove users with minimal disruption, providing flexibility to match your evolving needs. This agility helps you control costs and maintain productivity without investing in new hardware.

Integrate your managed desktop or VDI services with FTI’s broader NETCare offering for a truly comprehensive IT solution. Enjoy single-vendor simplicity, streamlined billing, and end-to-end coverage-from security to helpdesk to ongoing IT strategy. This unified approach maximizes efficiency and reduces administrative overhead.

Our Partners

Proven Results: Key Metrics from Managed Desktop & VDI Clients

98%

Client satisfaction rate

90%

Issues resolved in first contact

15 Years

Years serving SMBs

Managed Desktop/Virtual Desktop Infrastructure (VDI)

Secure, Reliable Access to Work-Anywhere, Anytime

Gain peace of mind with managed desktop and VDI solutions that deliver secure, always-on access to your business applications and data. FTI Services’ expert team designs, deploys, and supports your virtual desktops locally, ensuring you benefit from responsive service and rapid issue resolution. You get predictable costs, reduced IT burden, and a streamlined user experience that supports both in-office and remote teams-all while safeguarding your data.

Managed Desktop/Virtual Desktop Infrastructure (VDI)

Maximize Efficiency and Security with Centralized VDI Management

  • Centralized desktop management streamlines updates, patching, and security.
  • Flexible scaling supports workforce changes without costly hardware upgrades.
  • Consistent user experiences boost productivity, in the office or remote.
  • Advanced security controls and threat detection protect your sensitive data.
  • Local, non-outsourced support ensures rapid response and deep understanding of your business needs.

Get Your Managed Desktop/VDI Consultation Now

Empower your workforce with secure, scalable virtual desktops-start today for rapid results.

Request More Information
Managed Desktop/Virtual Desktop Infrastructure (VDI)

One Vendor, One Invoice-Complete IT Coverage with Managed VDI

Experience end-to-end IT support from a single trusted partner. FTI Services’ managed VDI offering is part of the comprehensive NETCare suite, which covers everything from monitoring and patching to user support and security audits. Simplify your IT planning, consolidate your vendors, and benefit from a team invested in your long-term success-so you can focus on growing your business, not managing technology.

See How a Growing Firm Streamlined Operations with Managed VDI

FTI Services Guides Precision Dynamics to CMMC Level 2 Compliance

FTI Services Guides Precision Dynamics to CMMC Level 2 Compliance

Precision Dynamics needed CMMC Level 2 certification to keep Department of Defense contracts. FTI Services ran a full readiness program, fixing gaps in network segmentation, access controls, encryption, and monitoring while preparing complete audit documentation.
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FTI Services Cuts Downtime by 40% for Bloom & Grow Garden Supply

FTI Services Cuts Downtime by 40% for Bloom & Grow Garden Supply

Bloom & Grow faced frequent outages, rising security risks, and mounting IT costs. FTI Services replaced break-fix support with proactive managed services by adding 24/7 monitoring, stronger security controls, and reliable backups. Within 3 months, downtime dropped by 40%, and costs fell by 15%.
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FTI Services Restores Coastal Accounting’s IT After a Ransomware Attack

FTI Services Restores Coastal Accounting’s IT After a Ransomware Attack

Coastal Accounting was hit by ransomware that encrypted critical data and disrupted operations firm-wide. FTI Services stopped the attack, removed the malware, and restored 100% of data from secure offsite backups within 72 hours.
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Frequently Asked Questions About Managed Desktop & VDI Services

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