Privacy Policy

Effective Date: September 5 2025

FTI Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and other details you provide through forms, inquiries, or service requests.
• Technical Information: IP address, browser type, operating system, device identifiers, and browsing activity collected through cookies and similar technologies.
• Service-Related Information: Information needed to provide managed IT services, such as login credentials, support tickets, and usage details.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our managed IT services.
• Respond to inquiries and deliver requested information.
• Customize your website experience.
• Send service updates, security alerts, and administrative communications.
• Comply with legal obligations and enforce our terms.

We do not sell your personal information.

Sharing of Information

We may share information in the following limited circumstances:

• With Service Providers: Third parties that assist us in delivering IT services, marketing, or website operations.
• For Legal Purposes: When required by law, regulation, or to respond to valid legal processes.
• In Business Transfers: If we undergo a merger, acquisition, or asset sale.

All vendors and partners handling personal information must adhere to appropriate confidentiality and security obligations.

Your Rights Under California Law

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect and how we use it.
• The right to request access to or deletion of your personal information.
• The right to opt out of the sale or sharing of personal information (FTI Services does not sell personal information).
• The right to correct inaccurate personal information.
• The right to limit the use of sensitive personal information.

To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to collect technical data for analytics, performance monitoring, and website optimization. You can control cookies through your browser settings.

Data Security

We apply industry-standard technical and organizational measures to reduce the risk of unauthorized access, disclosure, or misuse of your information. However, no system can be fully secured, and we cannot guarantee absolute protection.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, and support our business operations.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Children’s Privacy

Our services are not directed to individuals under 16, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

FTI Services
125 Cremona Drive, Suite 105

Goleta, CA 93117

(805) 865-7366