Managed Detection & Response (MDR) Services

Switching security providers shouldn’t mean sacrificing protection-FTI Services delivers seamless, locally managed detection and response that keeps your business secure from day one.

Why choose FTI Services for Managed Detection & Response (MDR) Services?

Cyber threats evolve daily-FTI’s MDR service delivers real-time 24/7 monitoring, so you’re always protected, with every alert reviewed by a local security expert for immediate action.

Worried about missed threats? Proprietary detection tools and expert analysis mean nothing slips through the cracks-over 98% of incidents are identified before they escalate.

Need clear reporting? Receive actionable insights, not just alerts, with tailored recommendations and compliance-ready documentation to keep your audit trail complete.

Onboarding pain is minimized by our local, hands-on approach-get up and running fast with no disruption to your business operations or IT team workflow.

Flexible packages scale with your growth-adjust service levels anytime and only pay for the coverage you need, with no long-term lock-in required.

Request a Quote for our Managed Detection & Response (MDR) Services

Our Clients

See What Clients Say About MDR Success

Our company has used FTI Services for many years. They have provided high-quality, knowledgeable and timely support for all of our IT needs. The team at FTI have all been great to work with, and I feel our company is in good hands. I’d highly recommend them to anyone looking for help at any level with their IT needs.

Gina Chambers
Seek Thermal

We’ve been working with FTI for several years, and they have consistently provided outstanding IT support and service. Whether it’s troubleshooting issues, managing our network, or guiding us through upgrades, their team is knowledgeable and responsive. They have become a trusted partner to our business and we couldn’t be happier with the level of support we receive.

Yvette Betancourt
Access TLC Healthcare

I’ve partnered with FTI Services for several years across multiple businesses, and I can confidently say their team is outstanding. Their customer service is top-tier — always responsive, helpful, and proactive. What sets FTI apart is how they work in true partnership with us, consistently keeping our best interests in mind as they help build and scale our IT infrastructure. Their reliability and expertise have made a meaningful difference in how we operate. Highly recommend FTI to any business looking for a trustworthy, strategic IT partner.

Doug Otten
Sam Hill and Sons

Great company and even better people. Always available to help solve problems or figure out solutions for our technical and IT issues. Recently helped us with NIST 800-171. If you are looking to outsource some IT work or look for more in-depth solutions FTI is the provider. Also enjoy that they are local and willing to come in and meet in person whenever we need it.

Kalei Konrad
International Precision

Exceptional service and support – We’ve had the pleasure of working with FTI for years now, and I can confidently say they’ve exceeded all expectations. From the very beginning, their team demonstrated professionalism, deep technical expertise, and a true commitment to customer satisfaction.

Whether it was troubleshooting complex issues, improving our network security, or helping with day-to-day IT support, FTI was always responsive, efficient, and proactive. Their solutions are both smart and scalable, and they’ve helped streamline our operations significantly.

It’s rare to find a team that combines technical skill with such great communication and follow-through. I highly recommend FTI to any business looking for reliable and forward-thinking IT support.

Jessica Hammer
Ferguson Case Orr Paterson

“Our company has used FTI Services for many years. They have provided high-quality, knowledgeable and timely support for all of our IT needs. The team at FTI have all been great to work with, and I feel our company is in good hands. I’d highly recommend them to anyone looking for help at any level with their IT needs.”

Gina Chambers
Google Review

“FTI has helped us with some critical IT infrastructure improvements including fixing our domain and implementing Exchange. While we do not have an ongoing support agreement with them they have continued to be very responsive whenever we need some as-needed support (billed as time and materials). I am planning on involving them more and getting an ongoing support agreement as they have instilled nothing but confidence with the work they’ve done so far.”

Matthew Kaney
Google Review

“We’ve been using FTI as our outsourced IT vendor for our 250,000sf automated food processing business for nearly 5 years and they’ve been top-notch from Day 1. Responsive, proactive, skilled, resourceful, transparent, and reasonably priced. They provide on-call support by phone (including remote-ins to troubleshoot) and site visits as needed. All their team members are knowledgeable, courteous, and efficient. We’re glad to support a local business and can’t imagine going with any other.”

Matthew Kaney
Google Review

“We’ve been working with FTI for several years, and they have consistently provided outstanding IT support and service. Whether it’s troubleshooting issues, managing our network, or guiding us through upgrades, their team is knowledgeable and responsive. They have become a trusted partner to our business and we couldn’t be happier with the level of support we receive..”

Yvette Betancourt
Google Review

“We’ve been working with FTI since 2017. The team is knowledgeable, friendly and has helped us both with projects and emergencies. What I appreciate the most is their ability to listen and collaborate to meet our needs. Thanks to the entire FTI team!.”

Yvette Betancourt
Google Review

“The best cabling in the area by far!Go anywhere else,your wasting your money.Such nice people too!The good feeling deal.”

Yvette Betancourt
Google Review

Our Awards

Detailed MDR Solutions for Unmatched Business Security

Proactive threat detection and rapid response

FTI’s 24/7 security monitoring provides round-the-clock surveillance of your IT environment, detecting threats as soon as they emerge. Leveraging advanced analytics and local expertise, every alert is rapidly investigated by trained professionals. This proactive approach ensures you’re protected from cyber threats at all times, minimizing downtime and reducing your exposure to risk while allowing you to focus on core business priorities.

Incident response and remediation services deliver rapid containment and resolution of active threats. FTI’s local team acts immediately to investigate, mitigate, and recover from security incidents, ensuring minimal impact on your operations. Detailed post-incident reports help you strengthen your security posture for the future.

Threat intelligence integration keeps your defenses current with the latest attack tactics, techniques, and procedures. FTI’s MDR services leverage up-to-date threat feeds and deep industry knowledge, enabling swift identification and blocking of emerging cyber risks before they can affect your network.

Compliance reporting and audit support ensure your security efforts align with industry regulations and standards. FTI delivers clear, comprehensive documentation of monitoring activities and incident responses, making it easier to demonstrate compliance during audits and reducing the burden on internal staff.

Customizable service levels allow you to scale MDR to your exact needs-whether you require basic monitoring or full-service detection, response, and hands-on support. Packages can be adjusted as your business grows, so you always have the right protection at the right price point.

Seamless integration with your existing IT environment means no complicated migrations or disruptions. FTI’s MDR is designed to complement your infrastructure, working alongside your IT team or as a fully managed solution, so you can improve security without hassle or downtime.

Our Partners

Proven Results: MDR in Action for Business Security

2,500+

Security events monitored daily

24/7

Local experts on call 24/7

15 Minutes

Average time to respond to threats

Managed Detection & Response (MDR) Services

Stop Cyber Threats Before They Become Breaches

Proactive Protection, Local Expertise

Managed Detection & Response (MDR) from FTI Services brings you advanced threat monitoring, expert analysis, and rapid response-all handled by a dedicated, local team. With 24/7 vigilance and proven detection tools, you gain peace of mind knowing attacks are stopped before they impact your business. Get measurable risk reduction and actionable insights, tailored to your unique environment and compliance needs.

Managed Detection & Response (MDR) Services

Comprehensive Security, Zero Guesswork

  • Continuous monitoring for early detection and rapid response
  • Incident investigation and threat remediation by certified professionals
  • Customized alerts with clear, actionable recommendations
  • Seamless integration with your existing IT infrastructure
  • Regular compliance and risk posture reporting for total visibility

Request a Free MDR Consultation Today

Experience peace of mind with always-on threat monitoring and rapid response.

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Managed Detection & Response (MDR) Services

Effortless Onboarding and Scalable Coverage

Seamless Integration, Minimal Disruption

FTI Services ensures onboarding is quick and pain-free. Your systems remain operational while our local experts configure MDR to your environment. Enjoy immediate protection with flexible packages-add features or scale up as your business grows. Transparent communication keeps you in control, with regular updates and clear documentation supporting your long-term security strategy.

How MDR Services Stopped a Real-World Ransomware Attack Fast

FTI Services Guides Precision Dynamics to CMMC Level 2 Compliance

FTI Services Guides Precision Dynamics to CMMC Level 2 Compliance

Precision Dynamics needed CMMC Level 2 certification to keep Department of Defense contracts. FTI Services ran a full readiness program, fixing gaps in network segmentation, access controls, encryption, and monitoring while preparing complete audit documentation.
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FTI Services Cuts Downtime by 40% for Bloom & Grow Garden Supply

FTI Services Cuts Downtime by 40% for Bloom & Grow Garden Supply

Bloom & Grow faced frequent outages, rising security risks, and mounting IT costs. FTI Services replaced break-fix support with proactive managed services by adding 24/7 monitoring, stronger security controls, and reliable backups. Within 3 months, downtime dropped by 40%, and costs fell by 15%.
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FTI Services Restores Coastal Accounting’s IT After a Ransomware Attack

FTI Services Restores Coastal Accounting’s IT After a Ransomware Attack

Coastal Accounting was hit by ransomware that encrypted critical data and disrupted operations firm-wide. FTI Services stopped the attack, removed the malware, and restored 100% of data from secure offsite backups within 72 hours.
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Answers to Your Top Managed Detection & Response Questions

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