Managed IT Services for Healthcare Institutions & Facilities

Unleash the Power of Healthcare IT with FTI Services
Our Clients

Our Trusted Clients

Elevate Efficiency and Data Security with Certified Healthcare IT Partner

Resolve IT Problems for Seamless Patient Experiences

Why choose FTI Services for healthcare managed IT services?</p ul li>Minimize cost and administrative overheads when you work with one, award-winning partner for all your IT needs.</li li>Get IT headaches solved fast with our 24/7 helpdesk, answering the majority of calls with live agents.</li li>Protect your systems from theft and breaches with our industry-recognized cyber security services.</li li>Enhance patient experiences with advanced telemedicine technologies across your practice.</li li>Minimize HIPAA, ePHI, and HITECH hassles with a certified, seasoned team of IT professionals.</li /ul>

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Testimonials

Client Testimonials: Healthcare Managed IT Services

Our Numbers

Unlock Valuable Solutions with Healthcare Managed IT Services

38+ Years
Being one of the top IT providers
40+
Our dedicated engineers are here to support businesses every day.
0.94
Experience highest first-call issue resolution rate for IT services.

Transformative Healthcare IT Solutions

Full and Co-Managed IT Services

Eliminate IT Chaos. Boost Productivity with Managed Healthcare IT Services that Reduce Issues.

Cybersecurity

Fortify your Digital Empire. Unmatched Protection Against Ransomware, Malware, and Phishing with Leading IT Services.

24/7 Helpdesk

Your IT Emergency Lifeline. Around-the-Clock Support with First-Call Issue Resolution. Real Help, Real Quick, by Live Agents.

IT Consulting

Make Smarter IT Decisions. Strategic Investments with Experienced Consultants. Advisory for Small Practices and Healthcare Providers.

Cloud Services

Streamline Systems and Costs with Cutting-Edge Cloud Technologies. Expert Cloud Migration, Monitoring, and Management.

Compliance Support

Mitigate Fines and Audits with a Savvy Team. HIPAA-Compliant Technologies and Processes for Robust Compliance Support.

Backup & Disaster Recovery

Ensure Data Security and Rapid Recovery. Robust Backup and Disaster Recovery Solutions for Uninterrupted Operations.

Proactive Network Monitoring

Prevent IT Disruptions. Proactive Network Monitoring and Support for Seamless Business Operations.

IT Procurement

Unlock Competitive IT Pricing. Favorable Terms for Procurement. Say Goodbye to Retail Prices.

Certifications

Healthcare Managed IT Services

Boost Productivity, Cut Costs

Minimize administrative overheads with our Healthcare Managed IT Services provider that will not only monitor and support your IT but also leverage technology and software to boost productivity across your teams.</p p>Lower your IT costs, improve network stability, reduce time spent on IT issues, and gain complete visibility into your IT spending. Our comprehensive solutions offer a seamless experience whether you are a single or multi-location business.</p p>With a single partner for all your IT needs, enjoy a streamlined experience and let us handle the complexities, allowing you to focus on your core business and deliver exceptional services to your patients.

Expert Support, Anywhere

Rest easy knowing that your IT is being closely monitored and expertly managed 24/7 by one of the most trusted IT companies.</p p>Resolve IT issues swiftly and effectively, no matter where or when they occur, with a remote team equipped to address any IT challenge. Our certified professionals are ready to tackle even the most critical issues.</p p>Experience the responsiveness and efficiency of an in-house IT team when you partner with one of the leading managed services providers in the industry. Enjoy peace of mind and focus on driving your business forward while we take care of your IT needs.

Healthcare IT Services
Healthcare Managed IT Services

Round-the-Clock Human IT Support

Imagine having your own personal IT squad at your beck and call, ready to spring into action 24/7.</p p>Say goodbye to impersonal automated replies and frustrating wait times. With a high live call answer rate, we are the ultimate solution for all your tech troubles.</p p>Your team can reach our support experts through their mobile devices, ensuring that even if they encounter urgent IT issues while out in the field, help is just a call away.</p p>Real people, real solutions – that’s our unwavering commitment to keeping your business agile and ahead of the curve.

Authentic Service from Genuine Experts

There are Service Level Objectives (SLOs), and then there are our SLOs. While other managed services providers meet their minimum obligations, we consistently surpass your expectations.</p p>Delivering exceptional service has been our team’s core value from day one. That’s why we proudly display a live customer satisfaction counter on our website.</p p>With us, you can expect personalized service from genuine experts who truly comprehend your business.</p p>Choose to work with an award-winning IT partner that maintains an average customer satisfaction score of 90%+.

Managed IT Services for Healthcare Institutions & Facilities
FAQ

Healthcare IT Service FAQs

What sets Your Healthcare Call Center Solution apart from the rest?

Our Healthcare Managed IT Services Contact Center Solution is specifically tailored for healthcare providers, offering a range of specialized services for both inbound and outbound call management. The core mission of our center is to enhance the patient experience significantly. We achieve this by simplifying the complexities of healthcare delivery and simultaneously increasing the return on investment for healthcare organizations, making it a win-win situation for all involved parties.

How do you ensure compliance with healthcare industry standards?

Compliance with essential industry standards is a top priority for our Healthcare Managed IT Services. We rigorously adhere to HIPAA, PCI, and GDPR guidelines to ensure the utmost security. Our stringent security measures are designed to protect all sensitive patient data rigorously. This focus on compliance and security allows healthcare providers to concentrate solely on delivering exceptional patient care without worrying about data breaches.

What training does your team receive to stay ahead?

Our team of IT professionals at Healthcare Managed IT Services are not just well-versed in technology and customer service; they are also rigorously trained in cybersecurity best practices. This comprehensive, multi-disciplinary training equips them to handle a wide range of inquiries, ranging from usability issues with telemedicine software to advanced technical support. Moreover, their training in cybersecurity enables them to identify and prevent phishing attacks, thereby securing sensitive patient data effectively.

How flexible are your pricing and delivery models for our services?

We understand that the needs of healthcare organizations can be diverse and subject to change. With our Healthcare Managed IT Services, pay only for the services you need, when you need them. Our flexible services and transparent pricing ensure you will remain in control of your budget throughout. We offer scalable delivery models that can be adjusted either upward or downward to meet your organization's evolving needs, all without locking you into a long-term commitment.

Can your services seamlessly integrate with our existing systems?

Absolutely, our Healthcare Managed IT Services offer solutions that are meticulously designed to integrate seamlessly with your existing healthcare management systems. This ensures not just a smooth transition but also immediate operational improvements. Your healthcare organization can start benefiting right away from enhanced efficiencies, advanced features, and a more streamlined patient care process.

Enhanced IT Health. Improved Patient Outcomes.

Elevate Patient Care. Streamline Your Healthcare IT.