Santa Monica IT Support

Maximize productivity and minimize recurring IT issues with qualified IT support specialists.

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Prevent IT Problems and Boost Productivity with Expert IT Support in Santa Monica

Eliminate IT issues and reclaim your productivity with certified professionals who support over 7,500 end users.

Why choose FTI Services for IT support in Santa Monica?

Resolve 94% of issues on the first call and get your team back to work with managed IT support services
Identify and address IT issues rapidly with proactive 24/7 monitoring
1-hour average remote response during business hours means you never have to wait for assistance
Take control of your budget with unlimited phone, on-site, remote, and after-hours support
Flexible 12-month contracts ensure you receive the value you expect

Request a Quote for IT Support Services in Santa Monica

Our Partners

About FTI Services

FTI Services provides structured IT support services that improve uptime, reduce disruptions, and keep teams working without delay.

Our Other IT Services in Santa Monica, California

Real Feedback from Businesses That Trust Our IT Support Services

Our company has used FTI Services for many years. They have provided high-quality, knowledgeable and timely support for all of our IT needs. The team at FTI have all been great to work with, and I feel our company is in good hands. I'd highly recommend them to anyone looking for help at any level with their IT needs.

We’ve been working with FTI for several years, and they have consistently provided outstanding IT support and service. Whether it’s troubleshooting issues, managing our network, or guiding us through upgrades, their team is knowledgeable and responsive. They have become a trusted partner to our business and we couldn’t be happier with the level of support we receive.

I've partnered with FTI Services for several years across multiple businesses, and I can confidently say their team is outstanding. Their customer service is top-tier — always responsive, helpful, and proactive. What sets FTI apart is how they work in true partnership with us, consistently keeping our best interests in mind as they help build and scale our IT infrastructure. Their reliability and expertise have made a meaningful difference in how we operate. Highly recommend FTI to any business looking for a trustworthy, strategic IT partner.

Great company and even better people. Always available to help solve problems or figure out solutions for our technical and IT issues. Recently helped us with NIST 800-171. If you are looking to outsource some IT work or look for more in-depth solutions FTI is the provider. Also enjoy that they are local and willing to come in and meet in person whenever we need it.

Exceptional service and support - We've had the pleasure of working with FTI for years now, and I can confidently say they’ve exceeded all expectations. From the very beginning, their team demonstrated professionalism, deep technical expertise, and a true commitment to customer satisfaction.
Whether it was troubleshooting complex issues, improving our network security, or helping with day-to-day IT support, FTI was always responsive, efficient, and proactive. Their solutions are both smart and scalable, and they’ve helped streamline our operations significantly.
It’s rare to find a team that combines technical skill with such great communication and follow-through. I highly recommend FTI to any business looking for reliable and forward-thinking IT support.

"Our company has used FTI Services for many years. They have provided high-quality, knowledgeable and timely support for all of our IT needs. The team at FTI have all been great to work with, and I feel our company is in good hands. I'd highly recommend them to anyone looking for help at any level with their IT needs.”

“FTI has helped us with some critical IT infrastructure improvements including fixing our domain and implementing Exchange. While we do not have an ongoing support agreement with them they have continued to be very responsive whenever we need some as-needed support (billed as time and materials). I am planning on involving them more and getting an ongoing support agreement as they have instilled nothing but confidence with the work they've done so far.”

“We've been using FTI as our outsourced IT vendor for our 250,000sf automated food processing business for nearly 5 years and they've been top-notch from Day 1. Responsive, proactive, skilled, resourceful, transparent, and reasonably priced. They provide on-call support by phone (including remote-ins to troubleshoot) and site visits as needed. All their team members are knowledgeable, courteous, and efficient. We're glad to support a local business and can't imagine going with any other.”

"We’ve been working with FTI for several years, and they have consistently provided outstanding IT support and service. Whether it’s troubleshooting issues, managing our network, or guiding us through upgrades, their team is knowledgeable and responsive. They have become a trusted partner to our business and we couldn’t be happier with the level of support we receive..”

“We've been working with FTI since 2017. The team is knowledgeable, friendly and has helped us both with projects and emergencies. What I appreciate the most is their ability to listen and collaborate to meet our needs. Thanks to the entire FTI team!.”

“The best cabling in the area by far!Go anywhere else,your wasting your money.Such nice people too!The good feeling deal.”

Certifications of Excellence for our IT Services

FTI Services

IT Support Santa Monica, CA

730 Arizona Ave Suite 200 – #5784, Santa Monica, CA 90401

Our Numbers

Santa Monica IT Support That Delivers Real Business Results

38+ Years

Providing tech support in Santa Monica

300+

Businesses depend on our team

98%

Customer satisfaction for IT support services

More Than Just IT Support

Technical Support for Your Entire IT Environment

It’s simple–if you try to manage and troubleshoot all of your technology independently, you’ll do nothing else all day. Dedicated IT support in Santa Monica gets you back to work and improves user experiences.

Trust a seasoned, certified team to provide proactive and quick IT support and services, including:

Remote & On-site support
Cloud support
Network support
24/7 monitoring services
Helpdesk support

Resolve the Little Issues Really Fast

Whether you’re facing a small technical glitch or a mission-critical system issue, receiving fast and effective assistance is crucial to keep your business running smoothly.

Our managed IT support services emphasize a responsive IT helpdesk, promising a one-hour remote response time within your business hours.

You’ll have access to dependable expert help whenever you need it with on-site, remote, phone-based, and after-hours support options.

Receive Assistance Wherever, Whenever You Need it

Downtime costs you at least $137 every minute. And your employees, customers, and vendors are spread widely. No wonder relying upon on-site support simply doesn’t cut it.

Resolve issues fast with our remote support services:

Updating and managing software systems
Resolving network connectivity problems
Addressing security issues
Providing unlimited helpdesk support
Offering general IT assistance

You will interact with a qualified IT helpdesk that understands your IT and your priorities.

Leverage the Full Potential of Cloud

Our team specializes in cloud solutions, from hosting to storage, helping you find the perfect cloud services for your business. This ensures you have the necessary resources and support to thrive in the digital age.

Rely on our local IT support for reliable cloud assistance, which covers:

Support for cloud migration
Disaster recovery and data backup
Support for Office 365 and Microsoft Azure
Cloud security evaluations
Management of public, private, and hybrid clouds

Benefits of Expert IT Support in Santa Monica

IT Support That Fits Your Needs

We recognize that each business has its own IT support needs. Flexible contracts let you customize IT support to your exact needs.

Our IT support in Santa Monica delivers a broad range of technical assistance, ready to help with:

LAN and WAN networks
Setting up VoIP systems
Network security solutions
Support for forensic and litigation cases
Analyzing network performance
Managing private, public, and hybrid cloud infrastructures
Overseeing data backup and disaster recovery plans
Handling server platforms like SharePoint and SQL
And much more

Choose the Right NetCARE Tech Support Package

We know how crucial it is to have managed IT support services options. That’s why our NetCARE agreements are designed to give you the flexibility to select the service level that aligns best with your requirements.

Regardless of the NetCARE package you opt for, our team of specialists will deliver quick, effective support to ensure your business operations remain seamless.

Choose the service level that suits your needs. Receive services that scale as your business’s needs grow.

FAQ

Frequently Asked Questions About Our Santa Monica IT Support and Services

What can a technical support specialist offer my business?

A technical support specialist directly brings localized, expert technical assistance to your doorstep. Leveraging in-depth knowledge of the latest information technology trends, our specialists provide customized service solutions designed to meet the unique needs of your business.

Whether you're grappling with hardware malfunctions or software glitches, our support professionals ensure minimal downtime, safeguarding your bottom line against the unpredictable nature of technical issues.

Can you explain the project management and real-time support your team provides?

Our team excels in delivering a wide variety of project management services, tailored to streamline your IT operations efficiently.

From the initial planning stages to execution and closure, we offer comprehensive, real-time support to ensure your projects stay on track.

Our IT support services in Santa Monica encompass risk management, resource allocation, and timeline adjustments, providing you with the agility to respond to changes swiftly and maintain project momentum.

How do network services enhance my business’s IT infrastructure?

Network services are pivotal in bolstering your IT infrastructure's performance and reliability. Our local presence enables us to offer rapid, real-time solutions to network challenges, from setup and configuration to ongoing maintenance and security management.

By ensuring high-speed connectivity, robust security measures, and seamless operation, our network solutions empower your business to operate more efficiently, thus enhancing your bottom line.

How do your partnerships with Microsoft and Citrix reflect on the quality of your IT support staff?

Being a Microsoft Gold Certified partner and a Citrix Partner - Silver Solution Advisor underscores our commitment to excellence in IT support.

These partnerships mean our support professionals have undergone rigorous training and certification processes, equipping them with the expertise to offer customized service solutions.

This level of certification not only boosts our team's ability to resolve technical issues efficiently but also enhances our capability to tailor our support services to your specific business needs, ultimately impacting your bottom line positively.

Why is customized service important in tech support?

In the dynamic world of information technology, one size seldom fits all. That’s where customized service becomes crucial.

Tailored tech support considers your business's unique needs, infrastructure, and goals, ensuring that solutions are effective but also scalable and sustainable.

Whether addressing specific technical issues, optimizing your network services, or enhancing your project management processes, personalized support ensures that interventions align with your strategic objectives.

This bespoke approach improves efficiency and productivity and significantly impacts your bottom line, making customized service an indispensable asset in your IT support strategy.

Case Studies

FTI Services Restores Coastal Accounting’s IT After a Ransomware Attack

Coastal Accounting was hit by ransomware that encrypted critical data and disrupted operations firm-wide. FTI Services stopped the attack, removed the malware, and restored 100% of data from secure offsite backups within 72 hours.

FTI Services Cuts Downtime by 40% for Bloom & Grow Garden Supply

Bloom & Grow faced frequent outages, rising security risks, and mounting IT costs. FTI Services replaced break-fix support with proactive managed services by adding 24/7 monitoring, stronger security controls, and reliable backups. Within 3 months, downtime dropped by 40%, and costs fell by 15%.

FTI Services Guides Precision Dynamics to CMMC Level 2 Compliance

Precision Dynamics needed CMMC Level 2 certification to keep Department of Defense contracts. FTI Services ran a full readiness program, fixing gaps in network segmentation, access controls, encryption, and monitoring while preparing complete audit documentation.

You Shouldn't Be WASTING Time on Hold. Get Instant IT Support!

1-hour remote support. 4-hour on-site support. We let nothing get in the way of your productivity