Santa Barbara IT Outsourcing

Partner with an IT outsourcing team in Santa Barbara that guarantees you reliable support, stronger security, and scalable growth.

Trusted By

Reputable IT Outsourcing Firm in Santa Barbara

Eliminate delays with IT outsourcing in Santa Barbara from certified local engineers who resolve most issues on the first call.

Why choose FTI Services for IT Outsourcing?

Resolve 94% of issues on the first call with experienced engineers who know your systems inside and out.
Cut malicious email clicks by 66% through targeted training and simulated phishing campaigns.
Optimize IT with vCIO guidance that keeps your technology aligned with growth and compliance goals.
Access 24/7/365 helpdesk support to keep your systems running without costly downtime.
Benefit from 38 years of expertise serving over 300 businesses with scalable IT outsourcing solutions.

Request a Quote for our IT Outsourcing in Santa Barbara, CA

Our Partners

About FTI Services

FTI Services offers flexible IT outsourcing options that let businesses offload support, projects, or day-to-day system operations.

Explore Our Other IT Services Near You

Managed Services Provider Santa Barbara

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Hear Why Companies Consistently Rely on Our IT Outsourcing in Santa Barbara

Our company has used FTI Services for many years. They have provided high-quality, knowledgeable and timely support for all of our IT needs. The team at FTI have all been great to work with, and I feel our company is in good hands. I'd highly recommend them to anyone looking for help at any level with their IT needs.

We’ve been working with FTI for several years, and they have consistently provided outstanding IT support and service. Whether it’s troubleshooting issues, managing our network, or guiding us through upgrades, their team is knowledgeable and responsive. They have become a trusted partner to our business and we couldn’t be happier with the level of support we receive.

I've partnered with FTI Services for several years across multiple businesses, and I can confidently say their team is outstanding. Their customer service is top-tier — always responsive, helpful, and proactive. What sets FTI apart is how they work in true partnership with us, consistently keeping our best interests in mind as they help build and scale our IT infrastructure. Their reliability and expertise have made a meaningful difference in how we operate. Highly recommend FTI to any business looking for a trustworthy, strategic IT partner.

Great company and even better people. Always available to help solve problems or figure out solutions for our technical and IT issues. Recently helped us with NIST 800-171. If you are looking to outsource some IT work or look for more in-depth solutions FTI is the provider. Also enjoy that they are local and willing to come in and meet in person whenever we need it.

Exceptional service and support - We've had the pleasure of working with FTI for years now, and I can confidently say they’ve exceeded all expectations. From the very beginning, their team demonstrated professionalism, deep technical expertise, and a true commitment to customer satisfaction.
Whether it was troubleshooting complex issues, improving our network security, or helping with day-to-day IT support, FTI was always responsive, efficient, and proactive. Their solutions are both smart and scalable, and they’ve helped streamline our operations significantly.
It’s rare to find a team that combines technical skill with such great communication and follow-through. I highly recommend FTI to any business looking for reliable and forward-thinking IT support.

"Our company has used FTI Services for many years. They have provided high-quality, knowledgeable and timely support for all of our IT needs. The team at FTI have all been great to work with, and I feel our company is in good hands. I'd highly recommend them to anyone looking for help at any level with their IT needs.”

“FTI has helped us with some critical IT infrastructure improvements including fixing our domain and implementing Exchange. While we do not have an ongoing support agreement with them they have continued to be very responsive whenever we need some as-needed support (billed as time and materials). I am planning on involving them more and getting an ongoing support agreement as they have instilled nothing but confidence with the work they've done so far.”

“We've been using FTI as our outsourced IT vendor for our 250,000sf automated food processing business for nearly 5 years and they've been top-notch from Day 1. Responsive, proactive, skilled, resourceful, transparent, and reasonably priced. They provide on-call support by phone (including remote-ins to troubleshoot) and site visits as needed. All their team members are knowledgeable, courteous, and efficient. We're glad to support a local business and can't imagine going with any other.”

"We’ve been working with FTI for several years, and they have consistently provided outstanding IT support and service. Whether it’s troubleshooting issues, managing our network, or guiding us through upgrades, their team is knowledgeable and responsive. They have become a trusted partner to our business and we couldn’t be happier with the level of support we receive..”

“We've been working with FTI since 2017. The team is knowledgeable, friendly and has helped us both with projects and emergencies. What I appreciate the most is their ability to listen and collaborate to meet our needs. Thanks to the entire FTI team!.”

“The best cabling in the area by far!Go anywhere else,your wasting your money.Such nice people too!The good feeling deal.”

Certifications of Excellence for our IT Services

FTI Services

IT Outsourcing in Santa Barbara

7 W Figueroa St #300, Santa Barbara,
CA 93101

Our Numbers

Our IT Outsourcing Services in Santa Barbara– By the Numbers

98%

Client satisfaction rate backed by thousands of verified reviews.

300+

Businesses supported with secure, scalable, and results-driven IT outsourcing.

38+

Years of proven IT expertise solving complex challenges for local companies

Comprehensive IT Outsourcing in Santa Barbara for Secure & Scalable Growth

Managed IT Services

Get fully managed IT outsourcing with proactive monitoring, patching, unlimited support, and strategic oversight under one predictable agreement.

IT Support Services

Access local, certified engineers. Our rapid-response IT support keeps your systems operational and eliminates costly downtime.

IT Helpdesk Services

Rely on our 24/7/365 IT helpdesk for fast resolutions to hardware, software, and account issues. We provide both remote and on-site support to keep your team productive.

Network Support Services

Design, deploy, and maintain a high-performance network built for security, scalability, and uptime. From structured cabling to wireless optimization, we ensure your network runs at peak efficiency.

Cloud Solutions

Migrate and manage your cloud environment with confidence. We deliver secure, cost-effective cloud strategies that improve performance, accessibility, and disaster recovery capabilities.

Cybersecurity Services

Strengthen your defenses with vulnerability scans, phishing simulations, security training, and enterprise-grade tools. We help you detect, prevent, and respond to cyber threats before they impact your business.

IT Consulting Services

Leverage our expertise to align technology with your business objectives. From budgeting and project planning to infrastructure assessments, we ensure your IT investments drive measurable results.

IT Staff Augmentation

Add certified IT professionals to your team without the cost of hiring full-time staff. We provide specialized skills and extra manpower to handle complex projects and seasonal demands.

Outsourced Project Management

Deliver IT projects on time and within budget with our experienced project managers. We oversee planning, execution, and quality control while ensuring compliance with industry standards.

Predictable IT Costs with Fully Managed Outsourcing

Reduce Downtime With 24/7 Proactive Monitoring

Reduce risk of costly outages with continuous remote monitoring and automated remediation. Detect anomalies across servers, endpoints, and network devices before they impact users.

Leverage industry growth: the global managed services industry is projected to grow at a CAGR of 14.1% from 2025 to 2030.

Route incidents to certified technicians who act immediately and restore service fast. Measure system health with daily checks and monthly reports to track improvements.

Trust local engineers who own your stack and apply documented fixes rather than temporary patches. Expect shorter outages and clearer operational metrics!

Optimize IT Spend & Increase Output

Cut variable support costs by switching to a flat monthly plan that covers users, servers, and core network gear.

Standardize procurement and support across your environment so you pay for outcomes, not surprise tickets.

Free internal staff to focus on projects that move the business forward. Track savings with regular budget reviews, clear KPIs, and transparent reports.

Rely on local technicians and a documented onboarding process to shrink ramp time and speed value delivery. Choose flexible contract terms that support scale without punitive clauses. Expect clearer budgets and faster project timelines after the transition.

Train Staff and Stop Phishing Attacks Before They Start

Run simulated phishing campaigns to test real user behavior and expose risky patterns. Report results with clear dashboards and targeted remediation for repeat clickers.

Deliver role-based training that reinforces safe habits and reduces risky email interactions. Measure progress in click rates and time-to-report so leaders can see concrete ROI.

Combine training with advanced email controls, multi-factor authentication, and enforced password hygiene to harden access.

Assign accountability for follow-up coaching and quarterly refreshers to maintain gains.

Consolidate Vendors Into One Accountable Partner

Consolidate hardware, software, cloud, and managed services through one provider so you get one invoice and clear accountability.

Streamline vendor management and minimize support handoffs that slow response.

Get a dedicated technical lead to handle documentation, roadmaps, and escalation. Accelerate project delivery with aligned priorities and fewer coordination delays.

Almost 90% of SMBs use or consider MSPs to handle some IT functions, which highlights the reliability and scale of outsourced IT.

Reduce administrative overhead and speed decision-making with one predictable partner.

FAQ

Frequently Asked Questions About Our IT Outsourcing

What do you include in your IT Outsourcing offerings?

FTI delivers complete IT operations through two NetCARE options:

NetCARE Basic: Monitoring, patching, and tools to support your internal team.
NetCARE Priority: Full-service management of users, servers, and network gear at a flat rate.

Both include:

Certified local engineers
Documented onboarding
vCIO strategic guidance
Managed security features with full managed services

How do you handle onboarding and transition to outsourced IT?

We start with a structured onboarding process designed to reduce disruption.

Map systems, owners, and priorities
Phase knowledge transfer for continuity
Perform discovery checks and secure handoffs
Set SLAs and provide user training

Local engineers manage the transition with both remote support and onsite visits to keep operations stable from day one.

Can you work alongside our internal IT team or add temporary staff?

Yes! We offer co-managed support and staff augmentation.

NetCARE Basic: Works with your internal team
Short-term contracts for certified specialists
Network, cloud, and security engineers available
Project management and delivery milestones

We focus on giving you capacity without adding permanent payroll, while ensuring your team retains knowledge.

How do you integrate cybersecurity into outsourced IT?

Cybersecurity is built into our full managed outsourcing packages.

We provide:

Regular vulnerability scans
Simulated phishing campaigns
User security awareness training
Enterprise-grade tools like MFA, encryption, and advanced virus protection
Documented policies and audit-ready reports

This layered defense lowers risk while supporting compliance and insurer requirements without interrupting operations.

What response times and SLAs do you provide for outsourced IT clients?

We commit to clear, measurable SLAs:

24/7 helpdesk coverage
One-hour remote response during business hours
Four-hour onsite assistance during business hours
Regular service reports

Local technicians familiar with your systems deliver faster fixes and fewer repeat issues.

Case Studies

FTI Services Restores Coastal Accounting’s IT After a Ransomware Attack

Coastal Accounting was hit by ransomware that encrypted critical data and disrupted operations firm-wide. FTI Services stopped the attack, removed the malware, and restored 100% of data from secure offsite backups within 72 hours.

FTI Services Cuts Downtime by 40% for Bloom & Grow Garden Supply

Bloom & Grow faced frequent outages, rising security risks, and mounting IT costs. FTI Services replaced break-fix support with proactive managed services by adding 24/7 monitoring, stronger security controls, and reliable backups. Within 3 months, downtime dropped by 40%, and costs fell by 15%.

FTI Services Guides Precision Dynamics to CMMC Level 2 Compliance

Precision Dynamics needed CMMC Level 2 certification to keep Department of Defense contracts. FTI Services ran a full readiness program, fixing gaps in network segmentation, access controls, encryption, and monitoring while preparing complete audit documentation.

Enhance Operational Agility with Santa Barbara IT Outsourcing

Offload IT headaches and free resources for projects that drive revenue.