Burbank IT Helpdesk Services Services

Get the expert support you need to keep your IT running efficiently with IT help desk services in Burbank, CA
Our Clients

IT Help Desk Outsourcing in Burbank Trusted By

IT Helpdesk Support in Burbank Trusted by Over 300 Companies

Resolve IT issues fast and minimize downtime when you outsource helpdesk support in Burbank, California.

Why choose FTI Services for managed helpdesk services in Burbank?

  • Resolve unexpected IT issues fast with 24/7/365 monitoring and technical support
  • Protect your productivity with 1-hour remote response and 4-hour onsite response
  • Eliminate recurring IT issues engineers who implement root-cause fixes
  • Maximize the value you receive with flat monthly fees and guaranteed service levels
  • Gain access to 40+ qualified engineers and technicians who support over 7,500 workstations

Request a Quote for our IT Helpdesk Services in Burbank, CA.


What Local Businesses Say About Our Outsourced IT Help Desk in Burbank

Our Numbers

Reliable IT Helpdesk in Burbank

38 Years
Supporting businesses like yours
Customer satisfaction rating
IT engineers and technicians

Comprehensive On-Site and Remote Helpdesk Services

Other IT Services in Burbank

  • Managed IT Services
  • IT Support 
  • IT Consulting
  • Cybersecurity 
  • IT Outsourcing
  • Network Support


IT Helpdesk in Burbank

Protect Your Business From Downtime

Imagine your IT problems as a snowball effect, where minor and seemingly inconsequential technical glitches swiftly accumulate, leading to significant downtime and a direct hit to your profits.

While reactive IT support can restore your operations, it may not tackle the underlying issues, leaving your business vulnerable to ongoing disruptions.

FTI Services’ managed helpdesk solutions proactively address technical concerns before they impact your productivity and bottom line.

Our top-notch IT helpdesk offers:

  • Hardware and Software Support
  • Cybersecurity Expertise
  • Network Management, including VoIP and Cloud Solutions
  • Technical Assistance
  • And Much More

Invest in lasting solutions now and rely on our seasoned team for dependable helpdesk support.

Resolve Issues in as Little as 1 Hour

When even minor IT issues can cost your business thousands of dollars every minute in lost productivity, there’s no time to waste.

Take advantage of 1-hour remote response and 4-hour on-site support during normal business hours to nip downtime in the bud.

Work with a passionate team committed to exceptional customer service. It’s why we have a 98% customer satisfaction rating from thousands of satisfied post-support reviews.

Burbank IT Helpdesk

Frequently Asked Questions About Our Burbank IT Helpdesk Company

How Much Do IT Helpdesk Services in Burbank Cost?

The cost of IT helpdesk services in Burbank varies depending on factors such as the scope of support, company size, location, and the complexity of your IT infrastructure.

To ensure you receive the value and support you expect, ensure the managed services provider (MSP) has expertise and experience supporting your software and hardware.

Are we the right fit for your company? Schedule a free consultation to discuss your needs, understanding pricing, and learn how we help businesses like yours thrive.

What Are the Benefits of Using an IT Helpdesk in Burbank?

An IT helpdesk in Burbank offers numerous benefits, such as:

  • Enhanced efficiency by streamlining issue resolution.
  • Cost-effectiveness compared to hiring in-house staff.
  • Access to skilled professionals with diverse expertise.
  • 24/7 support for prompt assistance.
  • Proactive solutions to prevent potential issues.
  • Scalability to adapt to growing business needs.
  • Improved data security and cybersecurity measures.
  • Higher employee satisfaction through timely problem resolution.

Simply, it unlocks a lot of capabilities (such as 24/7 monitoring and computer support) that would otherwise be unfeasible for small and mid-sized businesses to maintain in-house.

How Do Your IT Helpdesk Support Services in Burbank Work?

At FTI Services, we prioritize delivering top-notch service and value through our stringent service level agreements (SLAs) that provide for:

  • 1-hour remote response time during regular business hours
  • 4-hour onsite response during regular business hours

Furthermore, you'll engage directly with skilled IT engineers, who possess the expertise and authority to tackle your issues, rather than a contact center that merely forwards your inquiry.

Get the Technical Assistance You Need Whenever, Wherever You Need It

Talk to us about our remote IT helpdesk services in Burbank