• Overall, how satisfied are you with the service provided?
    • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue was resolved the same day.
  • Did you feel that the technician was knowledgeable?
    • Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes.
  • Please add any additional comments regarding the service you received.
    • Thomas was very helpful, there was some things he had to work out with the upgrade license, but he kept me informed and was able to resolve the issue the same day.
Claudia R., Mar. 8, 2022