Claudia R., Dec. 29, 2021
- Overall, how satisfied are you with the service provided?
- Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. Kyle originally contacted me to work on ticket, but I got called away from office. I called him back a few days later when I returned and he was able to resolve ticket within 30 min of contacting him.
- Please add any additional comments regarding the service you received.