• Overall, how satisfied are you with the service provided?
    • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue required multiple call backs.
  • Did you feel that the technician was knowledgeable?
    • Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes. Zack was awesome and so very patient. It took several calls and tries to get my computer up and running. Once all the licenses were up to date things went much more smoothly.
  • Please add any additional comments regarding the service you received.
    • No Answer.
Deeann M., Oct. 19, 2021