• Overall, how satisfied are you with the service provided?
    • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    • Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes. Did not have much interaction with them, but the follow thru was great to let me know they had accomplished the task & if I need more assistance, what I should do.
  • Please add any additional comments regarding the service you received.
    • No answer.
Joann B., Aug. 12, 2021