Joann B., Aug. 12, 2021
- Overall, how satisfied are you with the service provided?
- Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. Did not have much interaction with them, but the follow thru was great to let me know they had accomplished the task & if I need more assistance, what I should do.
- Please add any additional comments regarding the service you received.