• Overall, how satisfied are you with the service provided?
    • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    • Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes.¬†Justin went above and beyond and stayed through while I saved all existing files and projects; rebooted the computer and subsequently installed the program; ensuring the program was properly installed and functioning before closing out.
  • Please add any additional comments regarding the service you received.
    • No answer.
San L., Jun. 15, 2021