Kristof I., Feb. 26, 2021
- Overall, how satisfied are you with the service provided?
- Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. Thank you for the prompt help and getting us back online. [We] appreciate it!
- Please add any additional comments regarding the service you received.
Chris was knowledgeable, helpful and thorough, giving me a follow up call to make sure everything was perfect, even after I told him everything was functioning correctly. Thank you for going the extra mile!