• Overall, how satisfied are you with the service provided?
    • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    • Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes. And very patient with me.
  • Please add any additional comments regarding the service you received.
    • I'm so glad you all have copious notes- it helped Eric help me in about 20 minutes.

Carmen R., Jan. 28, 2021