• Overall, how satisfied are you with the service provided?
    • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    • Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes. Eric was very courteous and even helped answer some questions that were outside the realm of my original request.
  • Please add any additional comments regarding the service you received.
    • Eric gave me some very helpful information on how I can check my internet connections and speed. This information will definitely help me out in the future. Many thanks to Eric for going above and beyond.

Claudia R., Jan. 28, 2021