Claudia R., Jan. 28, 2021
- Overall, how satisfied are you with the service provided?
- Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. Eric was very courteous and even helped answer some questions that were outside the realm of my original request.
- Please add any additional comments regarding the service you received.
Eric gave me some very helpful information on how I can check my internet connections and speed. This information will definitely help me out in the future. Many thanks to Eric for going above and beyond.
