• Overall, how satisfied are you with the service provided?
    • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    • Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes. Eric is by far the best client service and beyond knowledgeable in his field. He is a genius and very patient with me and explained everything along the way. He is brilliant and an asset to your company. Being in the car business for many years, Eric by far is the best and most helpful employee of yours. He put up with me for 2 days and never made me feel computer stupid. I thoroughly enjoyed his help.
  • Please add any additional comments regarding the service you received.
    • No Answer.

Daisy S., Jan. 19, 2021