Nancy M., Jan. 6, 2021
- Overall, how satisfied are you with the service provided?
- Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. Latisha was fantastic. She quickly reviewed an email which I feared opening and assured me of its status. Her response was SO QUICK.
- Please add any additional comments regarding the service you received.
Thank you for allowing me to feel so supported.