• Overall, how satisfied are you with the service provided?
    • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    • Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes. Mike P. was very pleasant and very easy to talk to. He knew how to help me right away. I appreciate his help.
  • Please add any additional comments regarding the service you received.
    • Give him a raise when you get a chance please... thanks!
Janett N., Sep. 30, 2020