• Overall, how satisfied are you with the service provided?
    • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    • Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes. Gabe was very professional and polite.
  • Please add any additional comments regarding the service you received.
    • Gabe was able to get me set up with a new laptop very quickly and he installed the programs I need to perform my job. I am always pleased with the level of service that FTI and it's technicians provide.
Brenton A., Sep. 21, 2020