• Overall, how satisfied are you with the service provided?
  • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
• Did your issue get resolved in a timely manner?
  • My issue was resolved in less than one hour.
• Did you feel that the technician was knowledgeable?
  • Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
• Was the technician you worked with courteous and respectful?
  • Yes. Thanks for all the help. FTI always resolves all my issues.
• Please add any additional comments regarding the service you received.
  • No Answer.

Ivan A., Sep. 9, 2020