JoAnn B., Aug. 4, 2020
- Overall, how satisfied are you with the service provided?
- Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. I enjoyed working with him, James. He was patient with me to get him remote access.
- Please add any additional comments regarding the service you received.