- Overall, how satisfied are you with the service provided?
- Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue was resolved the same day.
- Did you feel that the technician was knowledgeable?
- Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. Eric Sanchez was extremely helpful, knowledgeable, and polite.
- Please add any additional comments regarding the service you received.
- I am always pleased with the level of service that I receive from FTI and their technicians.
Brenton A., Jul. 29, 2020