- Overall, how satisfied are you with the service provided?
- Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. Justin is amazing. He corrected a printer issue that I have been having a long time and just had to work around.
- Please add any additional comments regarding the service you received.
- Give Justin a raise! He really knows what he's doing and is professional and very courteous, patient and wonderful!
Kelly H., Jun. 2, 2020