• Overall, how satisfied are you with the service provided?
    • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    • Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes. I am so grateful that Chad could work with my colleague to solve her problem. Printing seems to be an ongoing challenge for that location. A big thank you, Chad.
  • Please add any additional comments regarding the service you received.
    • It is always a pleasure to hear Amanda's voice - she should know that I appreciate her being at the other end when I call.
Carmen R., Apr. 28, 2020