• Overall, how satisfied are you with the service provided?
    • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    • Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes. Amanda and Tim are such upbeat personalities. They helped me in minutes and have me working again without frustration. Thank you TEAM FTI for helping me with my work from home set up woes. Bear with me as I get familiar with the home office experience.
  • Please add any additional comments regarding the service you received.
    • You all are the best!
Nancy M., Apr. 23, 2020