Tamara C., Apr. 14, 2020
- Overall, how satisfied are you with the service provided?
- Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue required multiple call backs.
- Did you feel that the technician was knowledgeable?
- Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. Really appreciate that the FTI team kept digging and digging until we found cause and solution.
- Please add any additional comments regarding the service you received.