• Overall, how satisfied are you with the service provided?
    • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    • Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes. Very courteous and explained along the way. and made sure I understood in a very kind manner.
  • Please add any additional comments regarding the service you received.
    • Responded very quickly to my manager's request to get my home computer setup and working with "work" computer. It went very smooth and successful. Very appreciated and thankful.
Mary R., Apr. 3, 2020