- Overall, how satisfied are you with the service provided?
- Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. Chad not only handled my technical issue perfectly but he gave me peace of mind and calmed my nerves on a Sunday when this was last on my list of things to deal with. THANK YOU.
- Please add any additional comments regarding the service you received.
Karen M., Mar. 15, 2020