Ray S., Mar. 9, 2020
- Overall, how satisfied are you with the service provided?
- Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. I was unable to respond to the technician but they did to reach out to me and respond accordingly. They always do and I'm always appreciative of the level of service that FTI provides.
- Please add any additional comments regarding the service you received.