Nancy M., Jan. 31, 2020
- Overall, how satisfied are you with the service provided?
- Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. Marlon responded quickly to my question and helped to keep our computers safe. I didn't want to open an email if it could be malware. Thank you.
- Please add any additional comments regarding the service you received.