• Overall, how satisfied are you with the service provided?
    • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    • Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes. Chad Tito has helped us out on a recurring issue with ACCESS on this machine. He is professional, competent, a great listener and is extremely patient and helpful. Thank you, thank you, thank you!
  • Please add any additional comments regarding the service you received.
    • No Answer.
Tamara C., Jan. 29, 2020