Tamara C., Jan. 29, 2020
- Overall, how satisfied are you with the service provided?
- Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. Chad Tito has helped us out on a recurring issue with ACCESS on this machine. He is professional, competent, a great listener and is extremely patient and helpful. Thank you, thank you, thank you!
- Please add any additional comments regarding the service you received.