Francesca S., Oct. 16, 2019
- Overall, how satisfied are you with the service provided?
- Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. Extremely patient supportive encouraging and helpful. I was about to lose my patience but was very supportive, she did a great job.
- Please add any additional comments regarding the service you received.
- Very helpful technician and courteous.
