• Overall, how satisfied are you with the service provided?
    • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue was resolved in less than four hours.
  • Did you feel that the technician was knowledgeable?
    • Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes. Teoni was great - patient, methodical, willing to laugh at my lame jokes. The problem required a bit of digging and research on her part, and she made it all work and solved problems I'd been having for a long time.
  • Please add any additional comments regarding the service you received.
    • No Answer.
Tom L., Sep. 30, 2019