• Overall, how satisfied are you with the service provided?
  • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
• Did your issue get resolved in a timely manner?
  • My issue was resolved in less than four hours.
• Did you feel that the technician was knowledgeable?
  • Agree on a scale of "Strongly Disagree" to "Strongly Agree".
• Was the technician you worked with courteous and respectful?
  • Yes. Teoni was great - patient, methodical, willing to laugh at my lame jokes. The problem required a bit of digging and research on her part, and she made it all work and solved problems I'd been having for a long time.
• Please add any additional comments regarding the service you received.
  • No Answer.

Tom L., Sep. 30, 2019