Nancy M., Jul. 2, 2019
- Overall, how satisfied are you with the service provided?
- Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue required multiple call backs.
- Did you feel that the technician was knowledgeable?
- Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. My Outlook had a very baffling issue. Jerry and Chad helped me out and offered such great respect of this computer nerd. I appreciate the time and care involved with my issue.
- Please add any additional comments regarding the service you received.
- FTI is a fantastic team. Thank you for your courtesy and great customer care.
