• Overall, how satisfied are you with the service provided?
    • Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    • Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes. He was very helpful and got my problem solved without too much trouble. He also helped me understand how to resolve this kind of issue for my users in the future. Great support on this one!!!
  • Please add any additional comments regarding the service you received.
    • Thanks for your help in such a timely manner.
Bob G., Jun. 21, 2019