• Overall, how satisfied are you with the service provided?
    • Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
  • Did your issue get resolved in a timely manner?
    • My issue was resolved the next day.
  • Did you feel that the technician was knowledgeable?
    • Agree on a scale of "Strongly Disagree" to "Strongly Agree".
  • Was the technician you worked with courteous and respectful?
    • Yes.
  • Please add any additional comments regarding the service you received.
    • While the technician was helping me they noticed how slow my computer was when it was restarted. They put in another ticket to help me with that issue. I thought that was very nice of them to notice and take the initiative to help me out with that issue.
Claudia R., May 7, 2019