Claudia R., May 7, 2019
- Overall, how satisfied are you with the service provided?
- Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue was resolved the next day.
- Did you feel that the technician was knowledgeable?
- Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Please add any additional comments regarding the service you received.
- While the technician was helping me they noticed how slow my computer was when it was restarted. They put in another ticket to help me with that issue. I thought that was very nice of them to notice and take the initiative to help me out with that issue.