- Overall, how satisfied are you with the service provided?
- Very Satisfied on a scale of "Very Unsatisfied" to "Very Satisfied".
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- Strongly Agree on a scale of "Strongly Disagree" to "Strongly Agree".
- Was the technician you worked with courteous and respectful?
- Yes. Gabriel was very helpful and I couldn't have done my work today if it wasn't for him. Very courteous considering I interrupted his very busy day. Thank you so much Gabriel!!
- Please add any additional comments regarding the service you received.
- Excellent, timely, courteous always. Superb service.
Margaret C., Apr. 22, 2019