• Overall, how satisfied are you with the service provided?
  1. 98 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
• Did your issue get resolved in a timely manner?
  1. My issue was resolved in less than one hour.
• Did you feel that the technician was knowledgeable?
  1. 98 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
• Was the technician you worked with courteous and respectful?
  1. Yes.
• Optionally, add any additional comments regarding the service you received?
  
  1. Thank you for all the help that you provide us in a timely manner! You guys are great!!!

Lourdes F., Feb. 5, 2019