- Overall, how satisfied are you with the service provided?
- 98 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
- Did your issue get resolved in a timely manner?
- My issue was resolved in less than one hour.
- Did you feel that the technician was knowledgeable?
- 98 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
- Was the technician you worked with courteous and respectful?
- Yes.
- Optionally, add any additional comments regarding the service you received?
- Thank you for all the help that you provide us in a timely manner! You guys are great!!!
Lourdes F., Feb. 5, 2019