• Overall, how satisfied are you with the service provided?
    1. 99 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    1. 84 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes. Courteous, respectful and professional. Have dealt with three of your techs recently and all did a great job.
  • Optionally, add any additional comments regarding the service you received?

    1. Have dealt with three separate techs in recent weeks - all have been very respectful, helpful, and professional - good work!
Andrew M., Jan. 28, 2019