• Overall, how satisfied are you with the service provided?
    1. 99 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    1. 98 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes. Anthony was very prompt in acknowledging my initial request for service on a Friday. We arranged to have him look at my system the following Monday and he did by mid-morning. He resolved the issue within thirty minutes.
  • Optionally, add any additional comments regarding the service you received?

    1. No Answer.
Sandy W., Jan. 28, 2019