• Overall, how satisfied are you with the service provided?
  1. 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
• Did your issue get resolved in a timely manner?
  1. My issue was resolved in less than one hour.
• Did you feel that the technician was knowledgeable?
  1. 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
• Was the technician you worked with courteous and respectful?
  1. Yes. My computer was restored to its original internet status. Impressively quick and get customer care and the annoying pop up is gone. Thank you.
• Optionally, add any additional comments regarding the service you received?
  
  1. I couldn't be happier with the great service and friendly attitude.

Nancy M., Jan. 11, 2019