• Overall, how satisfied are you with the service provided?
    1. 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    1. 99 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes. Very kind, respectful and helpful.
  • Optionally, add any additional comments regarding the service you received?

    1. Being I'm new to the agency, I wanted to be sure I set up my laptop correctly. The technician was so very helpful setting up my desktop with everything I need for work. Also, he showed me how to set up my signature on my work emails. Very appreciative for all his help!
Karen A., Jan. 5, 2019