• Overall, how satisfied are you with the service provided?
    1. 99 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than four hours.
  • Did you feel that the technician was knowledgeable?
    1. 99 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes. Wonderful!
  • Optionally, add any additional comments regarding the service you received?

    1. Very helpful and though he warned it could take 30 seconds or a couple hours, he hung in and made it pleasant when it took hours.
Amy S., Jan. 3, 2019