• Overall, how satisfied are you with the service provided?
    1. 95 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than four hours.
  • Did you feel that the technician was knowledgeable?
    1. 94 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes. I recently worked with at least four separate people. Very professional.
  • Optionally, add any additional comments regarding the service you received?

    1. Usually faster than what we had.
Tom O., Dec. 14, 2018