• Overall, how satisfied are you with the service provided?
    1. 80 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    1. 83 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes.
  • Optionally, add any additional comments regarding the service you received?

    1. Call back took a little while but once we talked over the phone the issue(s) were resolved quickly.
Lennie A., Dec. 3, 2018