• Overall, how satisfied are you with the service provided?
    1. 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    1. 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes. I worked with Dan. Bottom line, he provided excellent, effective, and quick help. Very well done, thank you very much! I believe he encountered a rather unique problem with my situation. He was able to draw on his own knowledge and that of his colleagues to deliver a very quick solution. Thanks again! --Mark
  • Optionally, add any additional comments regarding the service you received?

    1. Excellent support staff, excellent service!
Mark W., Oct. 10, 2018