• Overall, how satisfied are you with the service provided?
    1. 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
  • Did your issue get resolved in a timely manner?
    1. My issue was resolved in less than one hour.
  • Did you feel that the technician was knowledgeable?
    1. 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
  • Was the technician you worked with courteous and respectful?
    1. Yes. I do not remember the name of the person who helped me today, but the man had a comforting voice. The technician made me feel comfortable asking for help because he was very patient with me. Extremely grateful to have his support today.
  • Optionally, add any additional comments regarding the service you received?

    1. The technician who supported me today deserves an award and recognition for the quality of service he provides. The technician was patient and courteous and was able to assist me with my issue very quickly. Thank you!
Jonathan R., Sep. 20, 2018