Matt M., Aug. 1, 2018
- Overall, how satisfied are you with the service provided?
- 100 on a scale of "Not Satisfied" (0) to "Very Satisfied" (100).
- Did your issue get resolved in a timely manner?
- No Answer.
- Did you feel that the technician was knowledgeable?
- 100 on a scale of "Not Knowledgeable" (0) to "Very Knowledgeable" (100).
- Was the technician you worked with courteous and respectful?
- Yes. Justin was extremely knowledgeable, helpful, and respectful.
- Optionally, add any additional comments regarding the service you received?
Justin provided excellent service. He was extremely patient, helpful, knowledgeable, and he worked for several hours on a complex ticket to make sure my issue was resolved. He did an excellent job. Thanks Justin!